FOR DEALERS & GROUPS
Consistent execution. Predictable loyalty. Proven revenue.
Dealers aren’t short on data — they’re short on decisions. Command closes that gap by turning fragmented systems into a unified, automated engine for retention and profitability.
The Challenge
Too Many Tools, Not Enough Action. CRMs, OEM portals, and marketing vendors generate activity but not consistency. Managers are overloaded, campaigns are manual, and leadership lacks a unified view of what’s working. The result: inconsistent execution, declining retention, and lost revenue opportunities.
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What Command Does Differently
Command doesn’t just identify customers — it decides what to do, executes it, and learns from every outcome.
For Dealers
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AI-driven targeting: Pinpoints customers most likely to convert, not just those overdue.
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Automated outreach: Crafts and delivers personalized communications through existing CRM or messaging systems — no manual uploads.
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Dynamic pricing control: Adjusts or recommends menu changes to stay competitive without sacrificing profitability.
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Operational intelligence: Rebalances advisor and bay scheduling to protect CSI and throughput.
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Closed-loop ROI tracking: Every action is tied to an actual repair order and revenue result — no guesswork.
For Groups
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Unified execution: Every rooftop runs on one intelligence layer, ensuring brand consistency and measurable outcomes.
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Control-tower visibility: Leadership sees retention, pricing, and engagement data across the network in real time.
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Scalable automation: Deploy once, improve everywhere — Command’s models evolve across rooftops for network-wide optimization.
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The Impact
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5% retention lift typically recovers ≈ $150K per rooftop annually, often within 90 days.
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One saved customer per week pays for the system.
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With Command, retention becomes a continuous, self-optimizing engine for growth and loyalty.
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FOR OEMs
Protect loyalty. Ensure consistency. Drive measurable retention across your network.
OEMs invest heavily in portals, co-op programs, and data systems — yet post-warranty loyalty still collapses to around 30%. Dealers act inconsistently, execution varies by store, and network visibility remains limited. Command changes that.
The Challenge
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Disjointed execution: Data lives in silos across DMS, CRMs, and marketing systems, with no unified decision logic.
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Inconsistent program adoption: Incentives drive short bursts of activity, not sustained retention.
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Limited visibility: Headquarters can see outcomes, but not the decisions behind them.
The result: lost loyalty, unpredictable margins, and declining brand trust after warranty.
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What Command Delivers
Command transforms every dealership into an intelligent node within the OEM network — connected, consistent, and self-optimizing.
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For OEMs
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Network-wide visibility: Real-time dashboards showing retention lift, campaign adoption, pricing performance, and CSI health across every rooftop.
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Consistent execution: Ensures every dealer acts on the same intelligent framework — aligning brand, pricing, and retention strategy.
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Automated compliance: Monitors program adoption, pricing consistency, and co-op alignment automatically.
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Action transparency: Shows which recommendations were executed, which were ignored, and what impact each had.
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Scalable AI learning: As Command learns across rooftops, OEM-level performance improves automatically.
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The Control Tower for Aftersales
Command acts as the central decision and action layer for the OEM network — unifying dealer data, enforcing consistency, and continuously improving results.
It’s not just analytics — it’s execution intelligence.
CDPs and analytics explain what’s happening. Command decides what happens next.